We help charities
and financial brands transform communications
to deliver a better
customer experience.

Starting with people,
we help teams adapt to
make better connections with audiences, so
we can achieve
more together.
Example of a British Heart Foundation piece of work on a laptop

We generate lasting value

We work with teams on the inside helping them adopt new skills and practices so that they thrive and can do more for themselves in the future.

Image of a man working on a laptop

We leverage sector expertise

Signal works with leading brands in charity and financial services transforming communications to deliver a better customer experience.

Man stood in front of a whiteboard talking to people in a room

We combine advice and action

Through consultancy, shared implementation and a range of expert managed services, we enable the organisational change required to deliver effective integrated and interactive communications.

A picture of a zoom screen with a number of people looking into the camera smiling

We start with the people

We bring teams together across marketing, data, technology and operations, empowering them to adapt ways of working and drive progress.

We leverage sector expertise

Signal works with leading brands in charity and financial services transforming communications to deliver a better customer experience.

We combine advice and action

Through consultancy, shared implementation and a range of expert managed services, we enable the organisational change required to deliver effective integrated and interactive communications.

We generate lasting value

We work with teams on the inside helping them adopt new skills and practices so that they thrive and can do more for themselves in the future.

We start with the people

We bring teams together across marketing, data, technology and operations, empowering them to adapt ways of working and drive progress.

our services

Whether it’s defining strategy with Executive teams, or delivering change from the ground up, our specialist services have been developed specifically to support the transformation of large-scale communications programmes.

Hear from our specialists

1
strategy
& change
Picture of Ed Knight
Ed Knight
Senior Consultant
“”
Get practical advice on how to implement your customer strategy. We can quickly get your teams delivering tangible outcomes that benefit you and your customers.
Ed Knight
Senior Consultant
2
Experience design
Picture of Emily Gore
Emily Gore
Client Engagement Director
“”
Bring your brand to life with insight driven communications that transform customer experience  and drive desired behaviour.
Emily Gore
Client Engagement Director
3
Data Strategy & Management
Picture of Barney Hosey
Barney Hosey
Managing Director
“”
Make accessing and using your data easier and safer. We’ll work with your Data and IT teams to organise, structure and protect your data so it can be used to its full potential.
Barney Hosey
Managing Director
4
Performance & Analytics
Picture of Debbie Scott
Debbie Scott
Data Insight Manager
“”
Build a performance culture by giving your functional teams real-time access to the KPI's that matter. Our advanced segmentation and decisioning techniques improve audience engagement and reduce the cost of communications.
Debbie Scott
Data Insight Manager
5
Communications Management
Picture of Sarah Pickering
Sarah Pickering
Business Operations Director
“”
Reduce operational, risk, cost and time. We help streamline and automate the build and deployment of customer communications.
Sarah Pickering
Business Operations Director
6
Communications Hub
Picture of Mark Elford
Mark Elford
Technology Director
“”
Make campaign management simpler so you can confidently try out new ideas in a safe IT environment. We interact seamlessly with both legacy and third party technologies, helping your team do more for themselves.
Mark Elford
Head of Technology
1
strategy
& change
“”
Get practical advice on how to implement your customer strategy. We can quickly get your teams delivering tangible outcomes that benefit you and your customers.
Ed Knight
Senior Consultant
2
Experience design
“”
Use behavioural insights to plan and deliver better customer experiences. We help you build communication journeys and creative around your customers’ behaviour, so they engage with you for longer.
Emily Gore
Client Engagement Director
3
Data Strategy & Management
“”
Make accessing and using your data easier and safer. We’ll work with your Data and IT teams to organise, structure and protect your data so it can be used to its full potential.”
Barney Hosey
Managing Director
4
Performance & Analytics
“”
Get access to the right insight and we’ll help you use it to make decisions that could reduce costs and improve response rates. Our advanced audience segmentation techniques will help target what you send and increase its effectiveness.
Debbie Scott
Data Insight Manager
5
Communications Management
“”
Reduce operational, risk, cost and time. We help streamline and automate the build and deployment of customer communications.
Sarah Pickering
Business Operations Director
6
Communications Hub
“”
Make campaign management simpler so you can confidently try out new ideas in a safe IT environment. We interact seamlessly with both legacy and third party technologies, helping your team do more for themselves.
Mark Elford
Technology Director

Leading brands in charity and financial services work with Signal to transform communications and create a better experience for their audiences.

More * transparency ~ trust : unity x insight expertise & innovation » ideas : creativity change ~ progress x together

get in touch

Your team. Our team. Together we can achieve more. If you’d like a partner to help you do just that, we’d love to hear from you.
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Connect with us today. Contact Ed Knight and see how we can achieve more together.
Picture of Ed Knight