Experts in the Regulated and Social sectors
A team of experts in communications management
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Only Signal combine the insight, design and technology leading brands need to accelerate the shift from legacy customer communications management to connected customer experience management.
We are trusted by leading financial services and charity brands to deliver exceptional communication experiences to their customers and supporters.
Our unique combination of insight, design and technology allows them to overcome the communications challenges presented by legacy data and ways of working, and deliver highly-personalised, omnichannel brand experiences.
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Insight
The Financial Services community has woken up to the reality that customer communications matter.
Barney Hosey
CEO
Get your copy of 'The Consumer Duty 2.0 Report', available for download now.
Jenny Hill
Communications consultant
See why it’s so important to embed always-on monitoring into your BAU.
Find out how these new regulations are helping to bridge the customer understanding gap.
See how people and technology are key to overcoming the disconnect between design and deployment.
Mark Collins
Client Engagement Partner
The CX HUB is Signal’s managed platform enabling brands to unify the orchestration and composition of omnichannel customer communications.
Combined with our expertise in CX planning and regulatory best practice, the CX HUB helps accelerate digitisation, minimise data latency, remove risk and reduce processing costs all whilst improving personalisation, brand consistency and accessibility across all communications.
Find out more Get a demo
We are here to help you transform the way you manage customer communications. Our expertise in regulation, technology, CX planning, behavioural science and design is why we’re already trusted by the UK’s largest FS brands.
And together with our leading platform the CX HUB, we can create more valuable omnichannel experiences for your customers.
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Client story
We are here to help you redefine your supporter experience. Our expertise in Supporter Experience (SX) planning, behavioural science, design and DM production enables us to create omnichannel supporter experiences that lead to more engaged and valuable supporter relationships.
Using our CX HUB platform, we can activate new supporter journeys, whilst unifying communications management across print and digital to deliver impressive efficiencies.
The shift to CXM is mainly about people – ensuring everyone embraces your new direction or adopts and learns to use your new systems and processes.
Signal
CXM means putting the customers in control and letting them decide how they want brands to communicate and interact with them.
Frictionless, customer-driven omnichannel experiences require unified digital and offline comms management.
