Signal

see how

how we work our work our services get in touch

we can achieve
‍more together.

Consumer Duty has arrived

Together we can make sure your customer communications meet these new regulatory expectations.

discover how

Example of a British Heart Foundation piece of work on a laptop

We generate lasting value

We work with teams on the inside helping them adopt new skills and practices so that they thrive and can do more for themselves in the future.

We leverage sector expertise

Signal works with leading brands in charity and financial services transforming communications to deliver a better customer experience.

Man stood in front of a whiteboard talking to people in a room

We combine advice and action

Through consultancy, shared implementation and a range of expert managed services, we enable the organisational change required to deliver effective integrated and interactive communications.

A picture of a zoom screen with a number of people looking into the camera smiling

We start with the people

We bring teams together across marketing, data, technology and operations, empowering them to adapt ways of working and drive progress.

We leverage sector expertise

Signal works with leading brands in charity and financial services transforming communications to deliver a better customer experience.

We combine advice and action

Through consultancy, shared implementation and a range of expert managed services, we enable the organisational change required to deliver effective integrated and interactive communications.

We generate lasting value

We work with teams on the inside helping them adopt new skills and practices so that they thrive and can do more for themselves in the future.

We start with the people

We bring teams together across marketing, data, technology and operations, empowering them to adapt ways of working and drive progress.

our work

Man and woman working on a whiteboard with post-it notes

Putting the supporter at the heart

How British Red Cross simplified their processes to deliver more effective communications.

view work

Animated image of an alpaca lying on an inflatable in a pool

Right people, right time, right results

How an agile way of working helped change the face of Oxfam’s weekly lottery.

view work

Image of a video displaying on a mobile device in someone's hand

Start as you mean to go on

How video helped engage with motor finance customers when it mattered most.

view work

Good Integration

How British Red Cross used agile principles to connect teams and drive progress.

view work

Two men in front of some foliage holding cups looking at each other smiling

A nudge in the right direction

How behavioural science helped support credit card customers in debt.

view work

our services

Whether it’s defining strategy with Executive teams, or delivering change from the ground up, our specialist services have been developed specifically to support the transformation of large-scale communications programmes.

Hear from our specialists

Get practical advice on how to implement your customer strategy. We can quickly get your teams delivering tangible outcomes that benefit you and your customers.

Client Engagement Director

“”

Bring your brand to life with insight driven communications that transform customer experience and drive desired behaviour.

Emily Gore

Client Engagement Director

3

Data Strategy & Management

Barney Hosey

Managing Director

“”

Make accessing and using your data easier and safer. We’ll work with your Data and IT teams to organise, structure and protect your data so it can be used to its full potential.

Barney Hosey

Managing Director

4

Communications Management

Sarah Pickering

Business Operations Director

“”

Reduce operational, risk, cost and time. We help streamline and automate the build and deployment of customer communications.

Sarah Pickering

Business Operations Director

Make campaign management simpler so you can confidently try out new ideas in a safe IT environment. We interact seamlessly with both legacy and third party technologies, helping your team do more for themselves.

Mark Elford

Head of Technology

1

strategy
& change

“”

Get practical advice on how to implement your customer strategy. We can quickly get your teams delivering tangible outcomes that benefit you and your customers.

Ed Knight

Senior Consultant

2

Experience design

“”

Use behavioural insights to plan and deliver better customer experiences. We help you build communication journeys and creative around your customers’ behaviour, so they engage with you for longer.

Emily Gore

Client Engagement Director

3

Data Strategy & Management

“”

Make accessing and using your data easier and safer. We’ll work with your Data and IT teams to organise, structure and protect your data so it can be used to its full potential.”

Barney Hosey

Managing Director

4

Communications Management

“”

Reduce operational, risk, cost and time. We help streamline and automate the build and deployment of customer communications.

Sarah Pickering

Business Operations Director

5

Communications Hub

“”

Make campaign management simpler so you can confidently try out new ideas in a safe IT environment. We interact seamlessly with both legacy and third party technologies, helping your team do more for themselves.

Mark Elford

Technology Director

Leading brands in charity and financial services work with Signal to transform communications and create a better experience for their audiences.

More * transparency ~ trust : unity x insight expertise & innovation » ideas : creativity change ~ progress x together

get in touch

Your team. Our team. Together we can achieve more. If you’d like a partner to help you do just that, we’d love to hear from you.

E hello@signal.co.uk

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Connect with us today. Contact Ed Knight and see how we can achieve more together.

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